A request is a signal. It is not yet accountable execution. Until it becomes a work item, it can drift between messages, notes, side calls, and half-remembered promises.
Workaholic treats the work item as the record that matters. It gets an owner, a lane, a plan, approval state when needed, and a run trail when the work moves.
That record is what lets planner views, dashboards, saved views, and audit surfaces agree about the same work.